Refund policy

Every SkiceDrop product is printed on demand, just for you. That means we don't hold stock — and it also means our return policy works a little differently than a regular store.

DAMAGED, DEFECTIVE OR WRONG ITEM

If your order arrives damaged, misprinted, or you received the wrong item, contact us at info@skicedrop.com within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or issue a full refund — your choice.

SIZE OR CHANGE-OF-MIND RETURNS

Because each item is made to order, we can't accept returns or exchanges for wrong size choices or change of mind. Please check the size guide on each product page carefully before ordering.

LOST PACKAGES

If your tracking shows no movement for an unusually long time, contact us and we'll investigate with the carrier. Packages confirmed lost in transit are replaced free of charge.

This policy does not limit any rights you have under applicable consumer protection laws.